Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
Model 3 Highland Auto Power Frunk V6S - SATONIC
SATONIC
SATONIC V6S Auto Power Frunk For Tesla Model 3 Highland
Appointment SATONIC Installation
SATONIC offer installation services for satonic products, with special tech and expierences, welcome to chose satonic local installation services, with local installation and 1 year parts free replace (if damaged). Keep upgrading
Texas El Paso
Make appointment now : Support@satonic-autoparts.com
California
Make appointment now : Support@satonic-autoparts.com
------------------------------------------------------------------------------------------------------------
**SATONIC Installation Partners – Trusted for Tesla Parts**
We are proud to introduce our trusted network of local installer and audit shops, specialized in installing Tesla parts. These SATONIC-certified shops have extensive experience to ensure your installation is performed with precision and expertise.
**How It Works:**
- If you have any inquiries about installation, feel free to call or visit the shop closest to you.
- Installation fees are calculated based on the specific items and the local shop’s rates.
- Contact the shop with your SATONIC order number to receive a special discount on the installation.
**Important Note:**
Please ensure that the parts you are installing are SATONIC originals, as our warranty only covers authentic SATONIC parts.
For any complaints, suggestions, or if you're interested in becoming a SATONIC-certified installer, please email us at **info@satonic-autoparts.com**.
Trust SATONIC for genuine parts and professional installation!
가까운 설치 기사를 찾아보세요. Tesla Model 3 Y를 위한 빠르고 특별한 설치 서비스를 제공합니다. SATONIC 파워 프렁크, 파워 트렁크, 자동 손잡이, 소프트 클로즈, 자동 도어 프레젠팅 등을 설치하세요. Tesla를 더욱 편안하게 운전하세요.
1.Gapyeong-gun/ Gyeonggi-do
티픽처 010-2841-9204
경기 남양주시 화도읍 소래비로 48-26
https://naver.me/57r9Cizr
-------------------------------------------------------------------------------------------------
2. Gwangmyeong-Si / Gyeonggi
경기 광명시 일직로99번안길 3 테슬라운지
0507-1329-0940
----------------------------------------------------------------------------------------------------- **SATONIC Installation Partners – Trusted for Tesla Parts**
We are proud to introduce our trusted network of local installer and audit shops, specialized in installing Tesla parts. These SATONIC-certified shops have extensive experience to ensure your installation is performed with precision and expertise.
**How It Works:**
- If you have any inquiries about installation, feel free to call or visit the shop closest to you.
- Installation fees are calculated based on the specific items and the local shop’s rates.
- Contact the shop with your SATONIC order number to receive a special discount on the installation.
**Important Note:**
Please ensure that the parts you are installing are SATONIC originals, as our warranty only covers authentic SATONIC parts.
For any complaints, suggestions, or if you're interested in becoming a SATONIC-certified installer, please email us at **info@satonic-autoparts.com**.
Trust SATONIC for genuine parts and professional installation!
SATONIC offer installation services for satonic products, with special tech and expierences, welcome to chose satonic local installation services, with local installation and 1 year parts free replace (if damaged). Keep upgrading
Southside Brisbane
1. MyTeslaBiz
Address: 19 Springwood Street Mount Gravatt East, Brisbane, QLQ, Australia
Contact number:0435444477
SERVICES Parts: Auto Frunk, Auto Frunk, Frunk LED
------------------------------------------------------------------------------------------------------------
Queensland (Gold Coast / Sunshine Coast ) / Northern New South Wales areas
MAKE A DATE / GET A PRICE LIST: support@satonic-autoparts.com
SERVICES Parts: Auto Frunk, Auto Frunk, Frunk LED
----------------------------------------------------------------------------------------------------------
LOCATINON 3: Sydney
MAKE A DATE / GET A PRICE LIST: support@satonic-autoparts.com
SERVICES Parts: Auto Frunk, Auto Frunk, Soft close door, Auto handles, Dashboard Screen, Foot Kick Sensor, Yoke Steering Wheel
----------------------------------------------------------------------------------------------------------
**SATONIC Installation Partners – Trusted for Tesla Parts**
We are proud to introduce our trusted network of local installer and audit shops, specialized in installing Tesla parts. These SATONIC-certified shops have extensive experience to ensure your installation is performed with precision and expertise.
**How It Works:**
- If you have any inquiries about installation, feel free to call or visit the shop closest to you.
- Installation fees are calculated based on the specific items and the local shop’s rates.
- Contact the shop with your SATONIC order number to receive a special discount on the installation.
**Important Note:**
Please ensure that the parts you are installing are SATONIC originals, as our warranty only covers authentic SATONIC parts.
For any complaints, suggestions, or if you're interested in becoming a SATONIC-certified installer, please email us at **info@satonic-autoparts.com**.
Trust SATONIC for genuine parts and professional installation!
Product details
Add a short description for this section
Unlock Luxury with SATONIC V6S Auto Power Frunk for Tesla Model 3 Higland: Elevate Your Frunk Experience and Enjoy Hassle-Free Shipping!
SATONIC V6S Auto Power Frunk,Elevate Your Tesla Experience.
Designed specifically for Tesla Model 3, Y, S, and X, the SATONIC V6S Auto Power Frunk offers unparalleled convenience. Seamlessly open and close your Tesla's frunk through your Tesla computer, Tesla App, Key FOB, Siri, or third-party apps. Enjoy effortless access and a more refined driving experience.
Key Features:
-
Versatile Control Options: Command your frunk with ease using the Key FOB, Tesla screen, Siri, or the Tesla APP. Whether you're approaching your vehicle, utilizing voice commands, or managing it through the app, the SATONIC V6S provides unparalleled control at your fingertips.
-
IPX7 Waterproof Design: Engineered with an IPX7 waterproof rating, the SATONIC V6S ensures optimal performance in any weather condition. Rain or shine, your frunk remains protected, allowing you to access your cargo worry-free.
-
Plug and Play Installation: Enjoy a hassle-free setup with the plug-and-play installation of the SATONIC V6S. Enhance your Tesla Model 3 without the need for complex installations or professional assistance.
- 12 Months free Replacement Guarantee & Over 2-Years Warranty: Damaged Parts Replaced Within 12 Months free replacement, the damaged parts no need to turn.
-
Exclusive 2-Year Warranty: Trust in the durability of SATONIC with a comprehensive 2-year warranty. As a commitment to your satisfaction, SATONIC also offers 1 year of free damaged parts replacement, ensuring peace of mind and long-lasting enjoyment.
Express 3-5 days Delivery : SATONIC will send your order with DHL/FedEx/Speical express line , etc. make sure that you will get around 3-5 working days
V6S Auto Power frunk
- Compatiable with Model 3 from 2016-2024
- IPX6 Waterproof control box & Motor lock
- Super Spring Struts with lower noise, can set opening speed and height.
- Special Struts brackets designing
- Intelligent technology design, Protect that frunk will be not opened while driving
- Plug & Play Installation
- 1 Year free parts & 3 Years Warranty
Certification approval (ECM):
Related to CE directive (S)
2014/30/EU (Electromagnetic Compatibility)
ROHS
Factory Audit: IATF16949
Highly recommended installation video
Installation Videos & Tips: Check Now>>
F & Q
1.Does the Auto Power Frunk Affect My Tesla Warranty?
Answer: All accessories in the SATONIC Auto Power Frunk are designed as plug-and-play. They do not damage any cables or parts of your Tesla, ensuring that they will not affect your Tesla warranty.
2. Why Can’t the Auto Power Frunk Emergency Cable Open the Frunk?
Answer:The SATONIC Auto Power Frunk emergency cable is designed to release the SATONIC Auto Power Frunk motor. If your Tesla's battery is completely drained, you can use the emergency cable to release the motor. It is not intended for opening the frunk directly, so there's no need to test it for this purpose.
3.What Is SATONIC’s Warranty Policy?
Answer: For any damage occurring during the shipping process, SATONIC will provide replacement parts without any excuses. Additionally, SATONIC offers 1 year of free parts service and an extended warranty of over 24 months
4. Is Installing the Auto Power Frunk Difficult? How Long Will It Take If I Do It Myself?
Answer:SATONIC provides a clear manual in every package and offers online video support for guidance. For personal installation, it typically takes around 2-3 hours. However, some customers have successfully completed the installation in as little as 1 hour.
5.Risk of Auto Power Frunk Opening Unexpectedly During Driving
The SATONIC V6s auto power frunk is designed with safety in mind.
No Accidental Opening: Even if you press the open frunk button while driving, the system is engineered to prevent the frunk from opening.
Safety Lock: The SATONIC V6s incorporates a robust "hock" mechanism that firmly engages with the frunk lock, ensuring it remains securely closed during driving.
This design ensures peace of mind and prevents any potential safety hazards related to the frunk opening unexpectedly while the vehicle is in motion.
Disclaimer: This information is for general knowledge and does not constitute professional advice. Always refer to the official SATONIC V6s user manual and consult with a qualified technician for any specific questions or concerns.
------------------------------------------------------------------------------------------------
**Why You Should Buy from a Trusted Brand**
When it comes to making purchases, choosing a reputable brand is more than just about a name – it’s about quality, reliability, and peace of mind. Here’s why buying from a good brand is a smart investment:
1. **Consistent Quality Standards**: Established brands have their own quality control (QC) systems in place. This means that every product goes through rigorous checks to ensure it meets high standards. From raw materials to final packaging, a good brand ensures every step in the process is monitored to deliver top-notch products.
2. **Reliability and Durability**: When you buy from a trusted brand, you can be confident that the product will last. Brands invest heavily in research and development to ensure their products are durable, reliable, and built to perform. With a qualified product, you’re less likely to face issues, and even if you do, it will be resolved quickly.
3. **Accountability and After-Sales Support**: Brands stand behind their products. If a problem does arise, a reputable brand will take responsibility and resolve it promptly. Whether it’s a warranty claim or technical support, buying from a known brand ensures you receive the help you need when you need it.
4. **Registered and Regulated**: Reputable brands are often registered and regulated, meaning they are held to specific legal and industry standards. This provides you with an added layer of security, knowing the product you're purchasing meets stringent criteria.
In short, buying from a good brand ensures that you’re getting a product that’s been carefully crafted and tested to offer long-term value. It’s about trusting a company that cares about quality, service, and customer satisfaction. So, next time you're making a purchase, go with a brand you can trust – it’ll save you time, money, and hassle in the long run.
Notice for customers from Korea:
Accordence with Korean Custom request, buyers from Korea need Full Korean Name, Completed Tax ID and tel number . Please kindly send us your details, so that we could send the parcel to you asap
eg.
Name / 이름: 한옥형
Tax ID / 세금 번호：PI0099000023
Tel: 01066446666
For onsite installation services:
There are onsite installation services in Melbourne. Queensland. Sydney Australia, California USA. If you need onsite installation services, Please contact us at support@satonic-autoparts.com
-------------------------------------------------------------------------------------------
Install the automatic frunk for your Tesla , it will take more convenient for you when you driving outside, it can be opened and closed by APP, Tesla Computer, or Frunk button. it can release your hands and make sure that your frunk can work long time. no need to pressure your frunk cover again.
SATONIC offer Special discount for OEM/ ODM ORDERS, Dropshipping, and Group Buy. Meanwhile, there are multi-payment method ,such as TT (HSBC HK), PayPal, Alipay,Wechat Pay etc. We also can send by sea, air, express,post, etc. if you have any requests, please send us message to info@satonic-autoparts.com
In this page, we will write down and share the questions & Answer which customers worry about and want to know before install a power frunk.
============================================================
What is the Auto Power frunk Function
Auto Power Frunk is a special system which designed for Tesla Model 3, Y, S,X. After you install an Auto power frunk, you no longer need to close your frunk with your hands (it will damage the frunk, meanwhile if it is raining or slow, it is not comfortable to open your frunk). You could open and close your Tesla frunk by APP, Touch screen, Key FOB, and Siri.
ABOUT PRODUCT
1.Does it affect my tesla warranty services after installed a power frunk?
No, the power frunk is plug by plug designing, it will not damage any parts from your vehicle, and it not change any data transfering from power frunk
2.Does the power frunk easily opened by emergency cable? will my property will be lost ?
No, the emergency cable is not a button for power frunk, it only works when your vehicle has no power at all.
3.Does the power frunk damage my tesla frunk?
No. the power frunk has dual spring on the struts, it is closed and opened softly, so it will not damaged your frunk
4. Is the control box waterproof?
Yes, SATONIC has more expierences on waterproof solution from V4.0 to V5. For V6S control, mode injection solution, it can keeps no water entering in.
5. Does power frunk will be closed as well when my hands inside?
No. the power frunk is soft close system, when it touch anything, it will be stoped
6. Does the power frunk can be worked if temperature is so cold?
Yes, SATONIC V6S power frunk can be worked from -40 to 80 degree
7. Does it easy to install?
Auto power frunk is easy to install, just need to remove the frunk orgnizer, replacing the struts and motor stand, fixing cables and connect with the control box , recovering the power frunk orgnizer , if you have not tools for install, you still can buy a set of frunk installation tools , it can save you a lot of time.
Installation videos & Support : Check It Now
ABOUT SHIPPING
1.How long does your company process the order?
Most of satonic product is ready to ship, But for HUBcap, Full cover carbon fiber panel, Anti-UV film, it takes around 2-3 days produce
2.How long can I get my parcel after I made an order?
For Power frunk, we offer a free shipping by express, such as DHL, FedEx, UPS etc. we will chose a best one for your location, Normally it takes around 3-7 working days delivered
How is SATONIC Warrenty Policy
SATONIC Warrenty Policy is base on correct installation and correct operation, we do not make direct warranty if customer open motor, struts or control box and upgrade it thier own, or the power frunk which is not SATONIC
1.Any claim that items are missing or have been stolen in transit ,SATONIC will make money refund for stolen or send replacement for missing parts asap, regardless of the circumstances. But if the buyer offered the wrong address which makes delivery fail or the Customers do not offer information to the local custom when they request information, all those reasons caused the parcel returned back, SATONIC will not make a monetary refund, because the shipping company will charge 2-3 times on shipping cost and also we need to pay tax too.
2.SATONIC offer 1 year warrenty parts replace. once customers recieve the power frunk and make installation, if the parts, such as control box ,struts, cables damaged, SATONIC will send parts free to replace , customer just pay the shipping cost. If Over 1 year. SATONIC will charge on parts in a discount price .
3. SATONIC can offer a super discount if customers want to get the latest power frunk version anytime
How Power frunk work with FRUNK LED :
https://youtube.com/shorts/wb3SZDjIb5s?feature=share
How Open and close:
https://youtube.com/shorts/sTuwyYDAeQg?feature=share
If you have any questions on the power frunk installation, welcome to send us email by info@satonic-autoparts.com. SATONIC will try our best to orginze all questions for our value customers
Customer Reviews
Delivered in a nice protected case, components look and feel like quality, the instructions are bad however, it said mount hood brackets in mod A and if it does not work mount then do it in mod B. Well my 2024 Model 3 was mod B so had to resecure the hood with a paint roller handle and remove the brackets one more time and reassemble basically installing twice, why not say Model 3 year such install brackets in Mod A or B so you don't have to do the job twice? Also the instruction say to put the control unit exactly where the tub brackets go through the vehicle frame in my model year again another thing I had to move and resecure, but in the end you get a frunk that sounds and opens like it was oem. Don't forget to use a marker around your locking mecanism as your frunk won't close until that bracket is precisely back in that exact location, I had to push it into that location with a screw driver while racheting the bolts with the other. There are many electrical wire connectors but not one word on that in the instructions. I was left with one (B2) with nothing connected to it I was scratching my head for 2-3 minutes until I remembered it comes with a small speaker that sounds ok. I wish it beeped while the hood moved but no, only before movement and after. One last thing, because I had to remove the brackets I removed the fuse so that it would not actuate by error, well when I replaced the fuse I heard power being supplied in several short burst until it finally seated in the fuse holder, and of course the controller now thought it was in the closed position so that everytime I pressed to close it tried opening, well my control box was installed as per instructions (button towards windshield) and could not see the button to reset, had to cut the tie straps to access the reset which can be push with silicon button in place, which I learned after removing said silicon sleave to finally realised its textured in a form of a button at the very end where your supposed to push.
I installed these on two of my Model 3's. Had a difficult time with the latch mechanism as the instructions seem to be for a newer model as both of mine are 2019's. Once I reviewed YouTube videos for installation for similar product installation, I was able to complete. You can open from the car display but can only close using the phone app or button inside the frunk, which is Ok as usually place items in and touch the button. The harnesses all connect up well. Only wish they had made them all longer so that wire management and placement would be better. If I ever have to access the radiator now I will have to disconnect frunk opener as it is now in the way due to short harness wires. If Satonic sold harness extensions I would buy them. Overall, works well and am satisfied with my two purchases.
The color instructions were missing so I watched YouTube videos to install, a bit challenging with out that but a nice product. It won’t close with the Tesla app, so beware
Supplier for Tesla Parts
QUALITY / SERVICES / INSUREANCE
THE BEST VALUE
6.25'' Carplay Dashboard
The new 6.25'' Wireless Carplay and Andriod Auto, Real-time display car information with multi-UI display
AUTO DOOR SYSTEM
Wireless Door Handles
Tesla auto handles, bluetoth connection , Door handles will be opened through bluetooth , APP, Touch screen, KEY FOB
Mdel 3 & Y Soft Close Door
SOFT CLOSE DOOR
Over 10 years production, lots of expierences on soft close door system for BMW, BENZ, FORD,TOYOTA,TESLA, etc
Model 3 & Y Ambinet LED light
- Multi-color display, over 128 colors
- 6 Display Modes Optionable
- Music mode display
- Compatiable with Tesla Model 3 & Y
Model 3 Highland /S/X Gear Lever
Elevate your Tesla driving experience with the SATONIC Gear Lever Shifter, designed specifically for Tesla Model 3 Highland, Model S, and Model X with a yoke steering wheel. Combining style, functionality, and seamless integration, this gear lever shifter is the perfect addition to your Tesla.
Cybertruck Style Yoke
Transform your driving experience with the SATONIC New Yoke Steering Wheel, Cybertruck style, designed specifically for Tesla Model 3 and Y. Cybertruck Style fashion designing, with heating functions, Nappa leather ,OEM Finishing. Easy to install, plug by plug, No need to worry about Tesla warranty effected!
ABOUT SATONIC
CHECK MORE ABOUT US
About SATONIC
Brief introduction:
SATONIC Autoparts Company Ltd is founded in the year 2009 in Shenzhen China, We mainly produce and export car electronic Modification Parts for vehicles, Such as Electric Auto Tailgate & Frunk, Mediaplayer Carplay & Android Auto screens, Auto soft-close door systems, Ambinet close door, Door handles, Swiveling Mount Kits for Tesla, Ford, Jeep, Toyota, Porsche, Land Rover, Benz, BMW, Audi, VW, and Lexus etc. Over 10 Year developing & Marketing, we work with customers in over 50 countries from America, Europe, Japan, Korea, and South Asia ..... and our product has approved CE, ROHS, FCC, KC, etc.
"Refit Tesla Chose SATONIC", SATONIC became to invest in Tesla part research and development, from Power frunk, Power frunk, Auto handle, and soft close door systems,SATONIC products have been approved on many certification, In order to take responsibility, SATONIC has been registered in Korea, US, etc
What is new ?
China Mainland:
5th Floor, Blog 2, Anbo Industrial Park, Baolong 4th Road, Baolong road, Longgang District,Shenzhen, PRC
Hongkong Office:
UNIT 2508A 25/F BANK OF AMERICA TOWER 12 HARCOURT RD CENTRAL HONG KONG
Affiliate Program
Buy & Share & Benifited, Register SATONIC Affiliate Program and get 5% commision
Warranty
SATONIC offer 1-year free damage parts and 24 months warranty services for All SATONIC Product.
For international purchases and self-installation, SATONIC send free damaged replace parts in the first year ( damaged parts no need to return it back ),Buyer only pay shipping cost .
DISCLAIMERS
- It is the sole and exclusive responsibility of the purchaser to determine the suitability of any SATONIC product for his / her use, and the purchaser shall assume all legal, personal injury risk, and liability and all other obligations, duties and risks associated therewith. SATONIC is NOT responsible for any damages or costs associated with the suitability of any SATONIC product for a particular purpose.
- The installation of any aftermarket part may void or otherwise adversely affect your factory warranty. It is the purchaser's sole responsibility to assess any factory warranty risk associated with the use of any SATONIC product. SATONIC is NOT responsible for any damages or costs associated with any warranty problem as it relates to the installation of its products.
- SATONIC provides both written and video installation guidelines for products it manufactures and sells. Even if these instructions are followed, it is possible that the installation may cause damage to the purchaser’s vehicle. SATONIC is not responsible for any interior, exterior, or electrical system damage associated with the installation of any of its products. Such damage includes, but is not limited to, surface scratches and dents, upholstery tears, discoloration of automotive surfaces, and/or electrical wiring damage. The cost of repair for any vehicle damage associated with the installation of SATONIC products is solely the purchaser’s responsibility.
GENERAL PRODUCT WARRANTY FOR SATONIC -MANUFACTURED PRODUCTS
SATONIC manufactured products are warranted to be free from defects in materials for sixty (60) days from date of purchase. Within this period,SATONIC will, at its sole discretion, repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the original purchaser for parts , provided the customer shall be responsible for any return shipping cost. This Warranty does not apply to: (i) cosmetic damage, such as scratches, tears, nicks, and dents; (ii) damage caused by accident, abuse, misuse, water or other liquids, flood, fire, or other acts of nature or external causes; (iii) damage to the foam padding on the bottom of the Center Console Insert (CCI) product that is hidden from view after installation; (iv) damage caused by service performed by anyone who is not an authorized service provider of SATONIC ; (v) damage caused to an SATONIC part that has been modified, customized or altered without the written permission of SATONIC ; or (vi) damage that has been caused by installing the SATONIC part in any vehicle other than a Tesla. The warranties and remedies contained herein are exclusive and in lieu of all other warranties express, implied, or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This Warranty gives you specific legal rights, which may vary from country to country.
IMPORTANT: PLEASE FOLLOW THESE DIRECTIONS UPON RECEIPT OF YOUR ORDER OR INSURANCE MAY BE VOIDED BY SHIPPER
We want you to be completely satisfied with your purchase. If the order was damaged during the shipping process, SATONIC can file a damage claim on your behalf within 24 hours of delivery time.
Immediately upon receiving your package, please inspect the box for visible damage at the time of delivery. If there is any damage to the box:
- Report damage to the delivery driver and sign damaged.
- Photograph the outside of the box before opening.
- Photograph the contents in the box before removing and unpacking.
- Carefully unpack the items and inspect them for damage within 24 hours.
- If there is any damage to the contents, please send photos and details to support@satonic-autoparts.com within 24 hours and await further instructions.
- Do not discard the box or any materials until installation has been completed successfully.
IMPORTANT: BEFORE PRODUCT INSTALLATION
Before you have your accessories/parts installed:
Please inspect your products before installing. We cannot accept returns on used or modified items under any circumstances.
- Carefully check the box and packing materials for small items such as hardware, stickers, badges and other small items that are easily overlooked
- Choose a professional installer that is familiar with installing the type of aftermarket accessories/parts that you have purchased
IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL SATONIC , OR ANY MEMBER OF SATONIC , OR ANY OF ITS MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUBCONTRACTORS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE “PROTECTED ENTITIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN ANY PRODUCT SOLD BY SATONIC .
SATONIC retains the exclusive right to repair or replace (with a new or newly-refurbished replacement product) a defective product or offer a refund of the purchase price minus shipping cost. Such remedy shall be your sole and exclusive remedy for any breach of warranty.
Shipping
-----------------------------------------------------------------------------------------------------------Excluding Chinese holidays, we fulfill orders for SATONIC products within one (1) business day. Orders for SATONIC products received before 8:00 AM EST (1:00 PM GMT) during normal business hours are shipped the same day. Orders for SATONIC products received after 8:00 AM EST (1:00 PM GMT) will ship the next business day.
EXCEPTIONS: Center Console Parts, Rear Center Console Parts, Luxe Mats, Sunshades, and Seat Covers are custom products that ship base on offering time.
Once an order has been fulfilled and shipped, a confirmation email with the tracking number will be sent to the recipient. Please note some items may ship separately.
Please note all orders must be inspected within fourteen (14) days of delivery. Any missing products or other shipping errors must be reported to SATONIC within the 14-day timeframe. Errors reported after such time will not be honored. No refunds or replacements will be provided.
INTERNATIONAL SHIPPING
---------------------------------------------------------------------------
1. The customer agrees to pay any and all customs/VAT charges and is responsible for estimating and covering any VAT, GST, Duty, Tax, handling fees, customs clearance charges and/or other costs associated with the shipment.
2. A damage claim due to shipping must be made within 24 hours of receipt of the international order. SATONIC will have our international delivery service investigate. The customer agrees to provide full photographic evidence of damage including photos of all boxes and packaging. A new product will be shipped or a refund provided if and only if our international delivery service determines that the damage was caused during shipment and reimburses SATONIC for that damage.
3. Because SATONIC checks each international order to ensure that all items have been included in the shipping box, any claim that items are missing or have been stolen in transit will NOT be honored and no refunds or replacement will be provided, regardless of the circumstances.
4. SATONIC works with DHL, FEDEX, UPS, 4px ,Yawen etc. shipping is covered over 200 countries. it will makes shipping time faster
Return & Refund
GENERAL RETURN POLICY FOR DOMESTIC AND INTERNATIONAL ORDERS
-----------------------------------------------------------------------------------------------
(You/you/The customer) the customers who bought from satonic, (We/we/us) SATONIC Auto parts company
Please note all orders must be inspected within fourteen (14) days of delivery. Any missing products or other shipping errors must be reported to SATONIC within the 14-day timeframe. Errors reported after such time will not be honored. No refunds or replacements will be provided.
You may return the products if it is no function from the date of delivery. shipping cost will be covered by us. Or you may return the products which you do not like or no longer need, But must pay shipping back cost and the shipping cost which we sent you (Shipping cost will calculated by USD ). Due to SATONIC car parts mostly are refit products and International shipping cost is high, Meanwhile , custom import declare process is hard. we will make sure 100% inspect before shipping.
For returning items, 1) For the product which has no function after installed, also, you confirm with us by video or photos, we will pay shipping back cost and import tax as well.and make a full refund. Or we could send the replacement directly, Please check our warranty policy. 2) For the items which you do not like it or no longer need, Please contact with us before make a return or dispute from Paypal or Bank, Must make sure that package is unopened, Shipping back cost will be prepaid by you. meanwhile, as soon as we get the products, we will send you the reciept of shipping cost (which we sent your order) and tax paid(our import tax). we will deduct the shipping cost and tax, and make refund for balance. the refund will be finished through Paypal or bank within 1-3 working days after parcel is recieved
SPECIAL FEES FOR INTERNATIONAL ORDERS
-----------------------------------------------------------------------------------------------
The customer is responsible for any and all VAT, GST, Duty, Tax, handling fees, customs clearance charges and/or other costs associated with the shipment that your home country may charge upon delivery. For Express delivery, such as DHL, FedEx, UPS, TNT, Special express line. Please kindly make sure to be contacted with when your order's parcel arrive. For the reasons 1) the express company can not contact you, 2) you delay to offer any documents are needed. Those reasons cause the express company return back the parcel to us , all cost will be covered by you, those include shipping back cost, the shipping cost when we sent you , we import tax, etc
KOREAN LOCAL FREE RETURN
SATONIC offer local free return services: you could return it with no reason within 15 working days once you get the parcel.
Local free replacement: If your product has damaged on screen, software, or funcitons ,etc, You could contact with SATONIC and send the product to satonic warehouse in Korea, SATONIC will send another new set from Korea warehouse or send from China directly.
